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Account & Data Deletion

Google Play Data Safety & Credential Security Compliance

1. Overview of Air-Gapped Data Sovereignty

OPM (Offline Password Manager) is designed exclusively as an offline, air-gapped credential vault. We do not operate remote account servers, user databases, or cloud sync backends.

Because all encrypted passwords, TOTP tokens, secure notes, and biometric keys reside solely on your physical device, you possess direct and absolute control over immediate and permanent data deletion.

2. How to Erase Your Credential Vault In-App

You can purge your entire database and all cryptographic key bindings directly within the OPM application:

  1. Open OPM and authenticate with your Master Password or Biometrics.
  2. Navigate to Settings (Gear Icon in the top right).
  3. Scroll down to the Security & Vault Maintenance section.
  4. Tap Wipe Vault & Reset App.
  5. Confirm the cryptographic purge prompt. The local SQLCipher database file, secure preferences, and keystore bindings are instantly and irrevocably destroyed.

3. OS-Level Storage Clearing & App Removal

You can also delete all application data using your operating system's native management:

  • Android Storage Purge: Navigate to Settings > Apps > OPM > Storage & Cache > Clear Storage (or Clear Data).
  • iOS App & Vault Deletion: Touch and hold the OPM app icon on your Home Screen, tap Remove App, and confirm by tapping Delete App. iOS immediately purges the app sandbox and wipes the local database from disk.
  • Application Uninstallation: Uninstalling OPM removes the application sandbox and immediately wipes the encrypted SQLite database from disk.

4. Support Inquiries & Email Records

If you previously communicated with our support or security team via email and would like your email correspondence permanently removed from our ticketing records, please submit a deletion request:

Email: contact_opm@thewitshah.com

Subject: Data Deletion Request

Processing Time: All support email logs are permanently purged within 48 hours.

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